Marketplaces / eBay
eBay

eBay marketplace operations, optimised for Cassini.

eBay rewards sellers who keep their listings fresh, their prices sharp, and their customers satisfied. We do the work behind that consistency — Cassini-optimised listings, sharp pricing, clean store structure, and support that keeps your feedback scores high.

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Top
Rated Seller support
99.1%
Listing accuracy
15yrs
eBay operations experience
Cassini
Algorithm specialists
WHAT WE HANDLE

How we run your eBay account.

Listing creation & optimisation

eBay's Cassini search engine rewards listings that are complete, specific, and match buyer search queries precisely. We write listings that satisfy Cassini's ranking criteria while remaining readable and compelling to the buyer.

  • Title optimisation for Cassini — 80-character titles with primary keywords front-loaded
  • Item Specifics completion — every relevant field filled to maximise search visibility
  • Description writing for both desktop and mobile display
  • Category selection and subcategory mapping for accurate placement
  • Condition descriptions and defect disclosure handled correctly
  • Listing format selection — auction vs fixed price — based on product and strategy
Store structure & management

A well-structured eBay Store drives repeat purchases, improves search visibility, and builds buyer confidence. We design and maintain yours.

  • eBay Store category design and hierarchy management
  • Store header and branding setup
  • Promoted Listings campaign setup and performance management
  • Markdown Manager and promotional pricing management
  • Best Offer and automated offer rule configuration
Operations & performance

Seller performance metrics — and keeping them healthy — is what separates stable, visible sellers from those who lose their Top Rated status overnight.

  • Seller performance dashboard monitoring
  • Late dispatch prevention and order processing management
  • Returns handling and buyer dispute resolution
  • Negative feedback removal request management
  • Competitor price monitoring and repricing
  • Bulk listing tools and flat file management
  • Customer query handling and message management
WHY IT MATTERS

Why eBay specialist knowledge matters

Cassini is not Google, and it's not A9. It rewards different signals — completeness of Item Specifics, listing freshness, seller performance metrics, and competitive pricing within a category. Getting this right requires platform-specific knowledge that generalist BPOs simply don't have. We've been optimising for Cassini since before most agencies knew what it was.

WHAT WE DO

Services for eBay.

Every service below is available standalone or as part of a monthly managed retainer.

Listing creation & optimisation
Cassini-optimised titles, item specifics, descriptions, and category selection — structured for maximum search visibility.
Item Specifics structuring
Complete and accurate Item Specifics mapped to eBay's category requirements — critical for Cassini ranking and filter visibility.
Store design & management
eBay store setup, category organisation, promotional banners, and ongoing store maintenance.
Promoted Listings management
Promoted Listings Standard and Advanced setup, bid management, and campaign performance monitoring.
Seller performance monitoring
Defect rate tracking, late shipment monitoring, and case resolution to protect your Top Rated Seller status.
Bulk listing & revisions
High-volume listing creation and bulk revisions using File Exchange and Seller Hub.
WHAT'S INCLUDED

Everything in the engagement.

Cassini-optimised title and description writing
Complete Item Specifics for all categories
eBay File Exchange bulk uploads
Store category and navigation setup
Promoted Listings campaign management
Best Offer and auction configuration
Returns and case management
Seller performance metric monitoring
Start with a free catalog audit
We review 50 of your eBay listings — data completeness, content quality, and attribute accuracy — and deliver a written findings report within 48 hours.
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No lock-in, ever.The audit is genuinely free. We'll show you what we found and what we'd fix — whether you work with us or not.
WE ALSO SUPPORT
AmazonWalmartEtsyNewegg
Ready to hand over your eBay operations?
Start with a free catalog audit. We'll review your listings and show you exactly what we'd fix first.
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