Marketplaces / Etsy
Etsy

Etsy marketplace operations, done right.

Etsy is a discovery-driven marketplace where great presentation, precise keywords, and consistent shop management determine whether buyers find you — or your competitor. We handle the operational work behind a high-performing Etsy shop so you can focus on making.

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500+
Shops managed
Etsy SEO
Algorithm specialists
15yrs
Marketplace experience
Shop
Full Management
WHAT WE HANDLE

How we run your Etsy account.

Listing creation & SEO optimisation

Etsy's search algorithm rewards listings with precise titles, complete tags, and descriptions that match how buyers actually search. We research your niche, identify the terms buyers use, and build every listing to rank.

  • Title optimisation — front-loading primary keywords in Etsy's 140-character title field
  • Tag research and selection — all 13 tags used, matched to real buyer search queries
  • Description writing — informative, brand-consistent, and keyword-aware
  • Attribute completion — material, colour, occasion, style, and all relevant fields
  • Shipping profile setup and management
  • Pricing research using sold listing data and competitor analysis
Shop structure & management

A well-organised Etsy shop builds trust and repeat custom. We manage the structure and ongoing maintenance so your shop stays in good shape.

  • Shop section creation and category organisation
  • Shop policies setup — returns, exchanges, shipping, and custom orders
  • About section and maker story copywriting
  • Shop banner and branding asset setup
  • Seasonal listing updates and promotional campaigns
  • Sale events and Etsy Ads basic management
Customer communication

Etsy buyers expect prompt, personal responses. We handle your message queue in your brand voice — keeping response times down and review scores up.

  • Buyer message handling and enquiry responses
  • Review follow-up and feedback management
  • Custom order enquiry management
  • Dispute and return request handling
WHY IT MATTERS

Why Etsy specialist knowledge matters

Etsy is unlike any other marketplace — it combines search engine optimisation with social signals, community engagement, and buyer psychology that's unique to its platform. Sellers who treat it like Amazon or eBay consistently underperform. Our team understands the Etsy algorithm, the importance of tags over descriptions, and how recency and engagement affect ranking in ways that aren't obvious from the outside.

WHAT WE DO

Services for Etsy.

Every service below is available standalone or as part of a monthly managed retainer.

Listing creation & optimisation
SEO-optimised titles, tags, descriptions, and attributes — structured around how Etsy's search algorithm surfaces results.
Tag & attribute structuring
All 13 tags used strategically. Attributes, materials, and occasion fields completed for maximum filter visibility.
Shop management
Shop sections, announcement copy, policies, and About page — maintained and updated as your shop evolves.
Order processing
Order acknowledgements, fulfilment coordination, tracking updates, and customer communication.
Customer support
Buyer messages, review responses, and dispute handling — in your brand voice, on an agreed SLA.
Image processing
Etsy-compliant image sets — main image, lifestyle shots, and detail images resized and formatted to platform specs.
WHAT'S INCLUDED

Everything in the engagement.

SEO-optimised listing titles and descriptions
All 13 tags used per listing
Attribute and material field completion
Shop section and navigation setup
Order processing and tracking updates
Buyer message and review management
Returns and refund handling
Image resizing and formatting
Start with a free catalog audit
We review 50 of your Etsy listings — data completeness, content quality, and attribute accuracy — and deliver a written findings report within 48 hours.
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No lock-in, ever.The audit is genuinely free. We'll show you what we found and what we'd fix — whether you work with us or not.
WE ALSO SUPPORT
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Ready to hand over your Etsy operations?
Start with a free catalog audit. We'll review your listings and show you exactly what we'd fix first.
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