PITS is an operations business. Every result we deliver comes from specialists who've spent years doing this specific work — not account managers handing tasks to juniors.
Built PITS from a two-person catalog team into a full back-office operation supporting 1,500+ e-commerce stores. Spent the first decade doing the work himself — every process in the business reflects that.
Oversees all service delivery across catalog, marketplace, and back-office functions. Designed the SLA framework that keeps response times under 4 hours across every active client.
Leads bulk upload and data enrichment projects across Shopify, WooCommerce, Magento, and BigCommerce. Has personally overseen the migration of over 2 million SKUs.
Manages Amazon Seller Central, eBay, and Walmart operations for key accounts. Specialist in Buy Box strategy, suppressed listing recovery, and A+ Content production.
Handles all image processing, background removal, size compliance, and visual enrichment. Ensures every product image meets the exact spec required by each channel.
First point of contact for all active clients. Monitors delivery progress, flags risks early, and ensures every engagement stays on track against agreed timelines.
Every person on the team is measured on delivery, not activity. We track output.
We hire specialists, not generalists. Each team member owns a vertical and stays current in it.
No black boxes. Clients see exactly what's been done, what's pending, and what's coming.
Our 98% retention rate comes from the team treating every account like it's their only one.
Start with a free catalog audit. We'll review 50 SKUs, show you exactly what we'd fix, and give you a clear scope — no commitment required.